Frequently asked questions

What is an e-visa?

An e-visa is an official document permitting entry into and travel within Turkey.

The e-visa is an alternative to visas issued at Turkish missions and at the ports of entry.

Applicants obtain their visas electronically after entering required information and making payments by a credit or debit card (Mastercard ofVisa), PayPal, Mister Cash or IDeal.

Passport control officers at ports of entry can verify your e-visa on their system. However, you are advised to keep your e-visa with you either as a soft copy (tablet PC, smart phone, etc.) or as a hard copy in case of any failure on their system.

As in the case of other visas, respective Turkish officials at the ports of entry reserves the right to deny entry into Turkey to a holder of an e-visa without any explanation.

What do I need for my e-visa application?

You need to have a travel document valid for at least 6 months from the date you intend to enter Turkey. Depending on your nationality, there may be additional requirements.

What are the advantages of e-visa?

An e-visa can be obtained easily anywhere with an internet connection and it saves time that you would otherwise spend on visa applications at Turkish missions or at the ports of entry into Turkey (if you are eligible).

Who is eligible for e-Visa?

Citizens of the countries listed below are eligible for the e-Visa provided that they meet required criteria.

Afghanistan
Algeria
Angola
Antigua and Barbuda
Armenia
Australia
Austria
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Canada
Cape Verde
Central African Republic
Chad
China
Comoros
Congo, Republic of the
Congo, the Democratic Republic of the
Côte d'Ivoire
Croatia
Djibouti
Dominica
Dominican Republic
East Timor
Egypt
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Gabon
Gambia
Ghana
Greek Cypriot Administration of Southern Cyprus
Grenada
Guinea
Guinea-Bissau
Haiti
Hong Kong (BN(O))
India
Indonesia
Iraq
Ireland
Jamaica
Kenya
Kuwait
Latvia
Lesotho
Liberia
Lithuania
Madagascar
Malawi
Maldives
Mali
Malta
Mauritania
Mauritius
Mexico
Mozambique
Namibia
Nepal
Netherlands
Niger
Nigeria
Norway
Oman
Pakistan
Philippines
Poland
Portugal
Qatar
Rwanda
Saint Lucia
Saint Vincent and the Grenadines
São Tomé and Príncipe
Saudi Arabia
Senegal
Sierra Leone
Somalia
South Africa
Spain
Sudan
Suriname
Swaziland
Taiwan
Tanzania
Togo
U.S.A
Uganda
United Arab Emirates
United Kingdom
Vietnam
Yemen
Zambia
Zimbabwe

Do I need to enter Turkey on the exact date specified in my application?

No. The validity period of your e-visa begins from the date specified in your application. You can enter Turkey on any date within this period.

If my travel dates change, can I apply for e-visa amendment for change of date?

No. You must obtain another e-visa.

How do you protect the information that I share during my e-visa application process?

Evisa4all does not sell, rent or otherwise use for commercial purposes any personal information entered in the e-visa Application System to third parties. Any information obtained at each stage of the application and the e-visa issued at the end of the process are stored in high security systems. The applicant bears full responsibility for the safety of the soft and hard copies of the e-visa. The applicant bears again full responsibility of this information should it fall into the hands of third parties.

Do I need to obtain a separate e-visa for people accompanying me?

Yes. Each traveller must have a seperate e-visa.

Can I get a refund if I do not use my e-visa?

No. We cannot refund payments for unused e-visas.

Can I obtain a multiple-entry e-visa?

If you are a citizen of one of the countries listed below, you will obtain a multiple-entry e-visa:

Antigua and Barbuda
Armenia
Australia
Austria
Bahamas
Bahrain
Barbados
Belgium
Canada
Croatia
Dominica
Dominican Republic
Estonia
Grenada
Haiti
Hong Kong (BN(O))
Ireland
Jamaica
Kuwait
Latvia
Lithuania
Maldives
Malta
Mauritius
Netherlands
Norway
Oman
Poland
Portugal
Qatar
Saint Lucia
Saint Vincent and the Grenadines
Saudi Arabia
South Africa
Spain
U.S.A
United Arab Emirates
United Kingdom

Are there any restrictions on airline companies to fly to Turkey?

The citizens of the countries listed below are required to travel with an airline company which signed a protocol with the Turkish Foreign Ministry. At present, the airline companies that signed this protocol are Turkish Airlines, Pegasus Airlines and Onur Air.

Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Congo, Republic of the
Congo, the Democratic Republic of the
Côte d'Ivoire
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Madagascar
Malawi
Mali
Mauritania
Mozambique
Namibia
Niger
Nigeria
Rwanda
São Tomé and Príncipe
Senegal
Sierra Leone
Somalia
Sudan
Swaziland
Tanzania
Togo
Uganda
Vietnam
Yemen
Zambia
Zimbabwe

The information on my e-visa does not fully match the information on my travel document. Can I enter Turkey with this e-visa?

No, your e-visa is invalid. You must obtain another e-visa.

I would like to stay in Turkey for a period of time longer than the e-visa permits. What should I do?

If you wish to stay in Turkey longer than your e-visa permits, you must apply at local Police Station for a residence permit.

Please note that an e-visa is granted only for tourism and trade purposes. Application for other types of visa (work visa, student visa etc.) are required to be submitted at Turkish Embassies or Consulates.

If you overstay your visa, you might be asked to pay fines, deported or banned future travel to Turkey for a specific period of time.

Are payments made on the e-visa web page secure?

Our website maintains high level of security standards. We are not responsible for any harm that may result from security vulnerabilities of your bank, your computer or your internet connection.

I have realized that some of the information that I provided in the e-visa application requires correction. What should I do?

You must create a new e-Visa application. It’s why we ask you to control all the information.

I have completed my application. When will I obtain my e-visa?

If you order before 18.00 hours, you will get your visa the same day. We guarantee that you will get your visa within 24 hours.

If my e-visa application is denied, will my payment be refunded?

Yes, your payment will be refunded within 24 hours.

How long before my travel date should I apply for e-visa?

You can apply for an e-visa max. three months in advance of your trip. 

I have applied for a visa at a Turkish mission (Embassy's Consular Section or Consulate General) and wish to be updated on my application. Can I send a request for an update from the e-Visa Support Desk?

No. You should contact the respective Embassy or Consulate General to get information about your application.

I do not have a credit card or debit card. Is there any other way of e-visa fee payment?

Yes, with PayPal, IDeal or Mister Cash.

I want the address on my payment receipt to be different than the address on my e-visa application. Is this possible?

No. The address on your payment receipt is automatically taken from your e-visa.

Do I need an e-visa if I am on a cruise ship?

According to the Law on Foreigners and International Protection which entered into force on 11th April 2014, those foreigners who arrive at sea ports and intend to visit the seaport city or nearby provinces for touristic purpose are exempt from visa provided that their stay does not exceed seventy two (72) hours.

My child is included in my passport. Do I need to make a separate e-visa application for her/him?

Yes. Kindly use her/his ID information and your passport information in the application.

What are the criteria for the validity of my supporting document (visa or residence permit from Schengen or OECD member countries)?

The only requirement for your visa/residence permit to be used as a supporting document is that it should be still valid (by date) by the time you enter Turkey. Previously used or unused single-entry visas are accepted as long as their validity date covers your entry date to Turkey. Please note that e-visas of other countries are not accepted as a supporting document.

Can the citizens of all the countries eligible for e-visa obtain a visa on arrival?

No. While the citizens of the countries listed below can obtain an e-visa, they are not eligible for visa on arrival.

Afghanistan
Algeria
Angola
Bangladesh
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
China
Comoros
Congo, Republic of the
Congo, the Democratic Republic of the
Côte d'Ivoire
Djibouti
East Timor
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Fiji
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
India
Kenya
Lesotho
Liberia
Madagascar
Malawi
Mali
Mauritania
Mozambique
Namibia
Nepal
Niger
Nigeria
Pakistan
Philippines
Rwanda
São Tomé and Príncipe
Senegal
Sierra Leone
Somalia
South Africa
Sudan
Suriname
Swaziland
Taiwan
Tanzania
Togo
Uganda
Vietnam
Zambia
Zimbabwe

How much is an e-visa fee?

E-visa fee varies according to country of travel, document and type of travel document.

How long will my e-visa be valid for?

The validity period of an e-visa varies according to Country of Travel Document.

Do I have to obtain a visa if I do not leave the international transit area?

No. You do not have to get a visa if you are not going to leave the international transit area.

Why is there a service fee?

Service fee is charged to cover the cost for international operations (Turkish fee + our fee).